[Ranking] TOP 25 Hotels / Hospitality Companies Q3/2023
Intro
The hospitality industry plays a vital role in the global economy, providing accommodation, food, and beverage services to millions of people worldwide. As a sub-industry of hospitality, the hotel sector is a key player in this ecosystem, serving as the primary provider of lodging for travelers and tourists.
With its profound influence, the hotel industry has far-reaching effects across various sectors. The success and growth of hotels stimulate the tourism industry, contribute to local economies, and create job opportunities in areas such as construction, transportation, and entertainment. Moreover, hotels often collaborate with local businesses, including restaurants, event organizers, and attractions, fostering a symbiotic relationship that drives economic development.
In terms of economic magnitude, the hotel industry is experiencing an upward trajectory. The increasing global mobility of people, rising disposable incomes, and the growing desire for unique travel experiences have led to a surge in demand for hotel accommodations. This trend is particularly evident in emerging economies, where rising middle-class populations are fueling domestic and international travel.
Recent trends, breakthroughs, and obstacles are constantly shaping the hotel industry. The emergence of online travel agencies and booking platforms has revolutionized the way people search for and book hotel rooms. Additionally, the rise of alternative lodging options such as vacation rentals and home-sharing platforms has disrupted traditional hotel models. Moreover, the COVID-19 pandemic has presented significant challenges, forcing hotels to adapt to new health and safety protocols and navigate fluctuating travel restrictions.
The hotel industry operates within an ever-changing landscape that demands continuous innovation and adaptation. From incorporating technology to enhance guest experiences to implementing sustainable practices, hotels are constantly evolving to meet the changing preferences and expectations of modern travelers. Exploring the top companies in this dynamic industry provides valuable insights into the strategies and approaches that drive success in today's competitive hospitality landscape.
Ranking
#25 Red Lion Hotels Corporation
Employees: 3K
Revenue: 500M$
Website: https://www.redlion.com
Description: Red Lion Hotels Corporation, headquartered in Spokane, United States, is a prominent player in the Hospitality industry. With a history dating back to 1959, the company operates a chain of hotels across North America. Red Lion Hotels Corporation employs approximately 3,000 dedicated professionals who strive to provide exceptional hospitality services to their guests. The company has achieved a revenue of around 500 million US dollars through its hotel operations. Red Lion Hotels Corporation is committed to offering comfortable accommodations, top-notch amenities, and personalized experiences to ensure a memorable stay for its guests.
#24 Marugame Seimen Co., Ltd.
Employees: 2.5K
Revenue: 500M$
Website: https://www.marugame.co.jp/english/
Description: Marugame Seimen Co., Ltd. is a Japanese hospitality company based in Tokyo, Japan. Founded in 2000, the company operates in the Hotels industry, offering a range of services and accommodations to its customers. With a workforce of approximately 2.5K employees, Marugame Seimen focuses on delivering exceptional hospitality experiences to its guests. The company's revenue stands at around 500 million dollars, reflecting its success in the industry. Marugame Seimen is committed to providing top-notch services and ensuring customer satisfaction in the competitive hotel market.
#23 Loews Hotels & Co
Employees: 8K
Revenue: 1B$
Website: https://www.loewshotels.com
Description: Loews Hotels & Co is a prominent player in the Hospitality industry, operating a chain of luxury hotels. With its headquarters in New York City, United States, Loews Hotels & Co has been providing exceptional hospitality services since its establishment in 1946. The company boasts a workforce of around 8,000 dedicated employees who strive to deliver top-notch experiences to their guests. Generating an impressive revenue of 1 billion dollars, Loews Hotels & Co has established itself as a leading brand in the hotel industry. Their commitment to excellence, attention to detail, and luxurious amenities make them a preferred choice for travelers seeking exceptional accommodations.
#22 Choice Hotels International
Employees: 2.5K
Revenue: 1.1B$
Website: https://www.choicehotels.com
Description: Choice Hotels International, headquartered in Rockville, United States, is a leading player in the hospitality industry, specifically in the Hotels sector. Founded in 1939, the company operates a wide range of hotel brands, including Comfort Inn, Quality Inn, Sleep Inn, and Econo Lodge, offering travelers a variety of options across different price ranges. With a workforce of approximately 2,500 employees, Choice Hotels International focuses on providing comfortable and convenient accommodations to its customers. The company's annual revenue stands at around 1.1 billion US dollars, reflecting its strong presence and success in the industry.
#21 Millennium Hotels And Resorts
Employees: 14K
Revenue: 1.2B$
Website: https://www.millenniumhotels.com/
Description: Millennium Hotels And Resorts is a prominent player in the Hospitality industry. With its headquarters located in Singapore, Singapore, the company operates a chain of hotels globally. Founded in 1989, Millennium Hotels And Resorts has established itself as a leading brand in the hospitality sector, providing luxurious accommodations and exceptional services. The company boasts a workforce of approximately 14,000 employees who are dedicated to delivering unparalleled experiences to their guests. With a revenue of around 1.2 billion US dollars, Millennium Hotels And Resorts continues to expand its presence and maintain its position as a trusted name in the hotel industry.
#20 Extended Stay America
Employees: 10K
Revenue: 1.2B$
Website: https://www.extendedstayamerica.com/
Description: Extended Stay America is a prominent player in the hospitality industry, focusing on the operation of hotels. Headquartered in Charlotte, United States, the company has been providing extended stay accommodations since its establishment in 1995. With a strong workforce of approximately 10,000 employees, Extended Stay America caters to the needs of long-term travelers and guests seeking comfortable and convenient lodging options. The company generates substantial revenue, amounting to 1.2 billion US dollars. Extended Stay America prioritizes customer satisfaction by offering well-appointed rooms, enhanced amenities, and exceptional service, ensuring a pleasant and enjoyable experience for their guests.
#19 BWH Hotel Group
Employees: 20K
Revenue: 1.5B$
Website: https://www.bwhhotelgroup.com/
Description: BWH Hotel Group, headquartered in Phoenix, United States, is a leading player in the Hospitality industry, specifically in Hotels. With a history dating back to 1946, the company has established itself as a prominent name in the sector. BWH Hotel Group operates a wide range of hotels across North America, offering a diverse portfolio of brands and accommodations to cater to different customer preferences. Their hotels are known for their quality service, comfortable amenities, and convenient locations. With a workforce of approximately 20,000 employees, the company is committed to delivering exceptional experiences to guests and maintaining high standards in the hospitality industry. BWH Hotel Group generates an impressive annual revenue of 1.5 billion dollars, reflecting its strong market presence and success in the hotels sector.
#18 Best Western Hotels & Resorts
Employees: 20K
Revenue: 1.5B$
Website: https://www.bestwestern.com/
Description: Best Western Hotels & Resorts is a prominent player in the Hospitality industry, specifically operating in the Hotels sector. Headquartered in Phoenix, United States, the company was founded in 1946. With a workforce of approximately 20,000 employees, Best Western Hotels & Resorts has established itself as a leading name in the industry. The company generates substantial revenue of around 1.5 billion dollars. Best Western Hotels & Resorts focuses on providing exceptional hospitality services and amenities to guests across their numerous hotel locations worldwide. With their commitment to quality and customer satisfaction, they continue to be a preferred choice for travelers seeking comfortable and enjoyable stays.
#17 OYO Hotels & Homes
Employees: 17K
Revenue: 1.8B$
Website: https://www.oyorooms.com/
Description: OYO Hotels & Homes is a prominent player in the Hospitality industry, specifically in the Hotels sector. Headquartered in Gurugram, India, OYO operates primarily in Asia. Founded in 2013, the company has rapidly expanded its presence in the market. With approximately 17,000 employees, OYO has become one of the largest players in the industry. The company generates an impressive revenue of 1.8 billion dollars. OYO Hotels & Homes focuses on providing affordable and quality accommodations to travelers, with a wide network of hotels and homes available for booking through their user-friendly website.
#16 G6 Hospitality
Employees: 5K
Revenue: 2B$
Website: https://www.g6hospitality.com/
Description: G6 Hospitality, headquartered in Carrollton, United States, is a prominent player in the Hospitality industry. Founded in 2012, the company operates in the Hotels sector and manages a portfolio of well-known hotel brands. With a workforce of approximately 5,000 employees, G6 Hospitality offers comfortable and affordable lodging options to travelers across North America. The company's revenue stands at an impressive 2 billion US dollars. G6 Hospitality's commitment to providing quality service and value to its customers has solidified its position as a leading player in the hospitality industry.
#15 Mandarin Oriental International
Employees: 10K
Revenue: 2B$
Website: https://www.mandarinoriental.com/
Description: Mandarin Oriental International is a leading luxury hotel group headquartered in Hong Kong, China. With a history dating back to 1963, the company operates a portfolio of high-end hotels and resorts in prime locations across the globe. Known for their exceptional service and luxurious accommodations, Mandarin Oriental properties offer a blend of contemporary elegance and rich heritage. The brand caters to discerning travelers seeking unparalleled comfort and personalized experiences. With over 10,000 employees, Mandarin Oriental continues to expand its global presence and maintain its position as a top player in the hospitality industry. The company's annual revenue reaches an impressive 2 billion US dollars, showcasing its success and financial stability.
#14 Shangri-La Asia Limited
Employees: 40K
Revenue: 2.5B$
Website: https://www.shangri-la.com/
Description: Shangri-La Asia Limited, headquartered in Hong Kong, is a prominent player in the hospitality industry, specifically in the Hotels sector. Established in 1971, the company has grown to become a leading luxury hotel group in Asia Pacific, with properties in key cities across the region. Shangri-La Asia operates a portfolio of upscale hotels, resorts, and spas, offering world-class amenities and services to discerning travelers. With a workforce of approximately 40,000 employees, the company is committed to delivering exceptional guest experiences and maintaining its reputation for excellence. Generating annual revenue of around 2.5 billion dollars, Shangri-La Asia remains dedicated to providing memorable stays and promoting the rich cultural heritage of Asia.
#13 NH Hotel Group
Employees: 20K
Revenue: 2.5B$
Website: https://www.nh-hotels.com/
Description: NH Hotel Group, headquartered in Madrid, Spain, is a prominent player in the hospitality industry. With a strong presence in Europe, the company operates a vast network of hotels that offer exceptional services and amenities. Established in 1978, NH Hotel Group has grown steadily over the years and has become renowned for its commitment to customer satisfaction. With around 20,000 employees, the company ensures that guests receive top-notch service and enjoy a comfortable stay. NH Hotel Group generates an impressive annual revenue of 2.5 billion dollars, reflecting its success and popularity among travelers worldwide.
#12 Intercontinental Hotels Group
Employees: 400K
Revenue: 2.6B$
Website: https://www.ihgplc.com
Description: Intercontinental Hotels Group (IHG) is a leading player in the Hospitality industry, specifically in the Hotels sector. With its headquarters located in Denham, United Kingdom, IHG operates worldwide. The company was founded in 1777 and has grown to become one of the largest hotel chains globally. IHG manages a diverse portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. With over 400,000 employees, IHG focuses on providing exceptional experiences and services to guests across a wide range of destinations. The company generates an impressive revenue of 2.6 billion US dollars, showcasing its strong presence in the hospitality market.
#11 Meliá Hotels International
Employees: 45K
Revenue: 3.2B$
Website: https://www.melia.com/
Description: Meliá Hotels International, headquartered in Palma de Mallorca, Spain, is a leading player in the hospitality industry. With a rich history dating back to 1956, the company has established itself as a prominent global hotel operator. Meliá Hotels International operates a wide range of hotels across various continents, offering luxurious accommodations and exceptional services to travelers. Their portfolio includes renowned brands like Gran Meliá, Meliá, Paradisus, ME by Meliá, and INNSiDE by Meliá. The company's commitment to excellence and innovation has earned them numerous awards and accolades. With a workforce of approximately 45,000 dedicated employees, Meliá Hotels International generates an impressive annual revenue of 3.2 billion dollars, solidifying its position as a key player in the hospitality industry.
#10 Whitbread
Employees: 32K
Revenue: 3.3B$
Website: https://www.whitbread.co.uk
Description: Whitbread, headquartered in London, United Kingdom, is a prominent player in the hospitality industry, specifically in the Hotels sector. With a rich history dating back to 1742, Whitbread has established itself as a leading provider of hotel accommodations. The company operates a wide range of hotel brands, including Premier Inn, the largest hotel brand in the UK, offering comfortable and affordable stays to both business and leisure travelers. Whitbread's hotels are known for their convenient locations, high-quality service, and excellent amenities. With a workforce of approximately 32,000 employees, Whitbread is dedicated to delivering exceptional experiences to its guests. In terms of revenue, the company generates an impressive 3.3 billion US dollars annually, solidifying its position as a major player in the hospitality industry.
#9 Radisson Hotel Group
Employees: 45K
Revenue: 4.2B$
Website: https://www.radissonhotelgroup.com/
Description: Radisson Hotel Group, headquartered in Brussels, Belgium, is a prominent player in the hospitality industry. With a rich history dating back to 1938, the company has established itself as a trusted name in the hotel sector. Radisson Hotel Group operates a diverse portfolio of hotels, offering a wide range of accommodation options to cater to the needs of different travelers. The company's extensive presence spans across various continents, including Europe, Asia, Africa, and the Americas. With a workforce of approximately 45,000 employees, Radisson Hotel Group is committed to providing exceptional service and experiences to its guests. The company's revenue stands at an impressive 4.2 billion dollars, reflecting its strong position in the market.
#8 Wyndham Hotels & Resorts
Employees: 20K
Revenue: 4.2B$
Website: https://www.wyndhamhotels.com/
Description: Wyndham Hotels & Resorts is a leading player in the Hospitality industry, operating in the Hotels sector. Headquartered in Parsippany, United States, the company was founded in 1981. With a workforce of approximately 20,000 employees, Wyndham Hotels & Resorts specializes in providing exceptional hotel experiences to travelers worldwide. The company boasts a diverse portfolio of hotels, catering to various customer preferences and travel needs. Wyndham Hotels & Resorts focuses on delivering high-quality accommodations, world-class amenities, and personalized service to ensure guest satisfaction. With an annual revenue of 4.2 billion dollars, the company continues to expand its global presence and strengthen its position in the competitive hotel industry.
#7 Barceló Hotel Group
Employees: 33K
Revenue: 4.8B$
Website: https://www.barcelo.com/
Description: Barceló Hotel Group, headquartered in Palma de Mallorca, Spain, is a leading player in the Hospitality industry. With a history dating back to 1931, the company has established a strong presence in the market. Barceló Hotel Group operates a wide portfolio of hotels across various locations, offering a range of services and amenities to cater to the diverse needs of travelers. The company's commitment to providing exceptional hospitality has been recognized globally, making it a trusted choice for both leisure and business travelers. With a workforce of approximately 33,000 employees, Barceló Hotel Group continues to deliver memorable experiences and generate substantial revenue, amounting to 4.8 billion dollars.
#6 Hyatt Hotels Corporation
Employees: 45K
Revenue: 5B$
Website: https://www.hyatt.com
Description: Hyatt Hotels Corporation, headquartered in Chicago, United States, is a prominent player in the Hospitality industry. Founded in 1957, the company operates a chain of hotels worldwide. With a workforce of approximately 45,000 employees, Hyatt Hotels Corporation offers luxurious accommodations and top-notch hospitality services to its customers. The company's revenue amounts to around 5 billion U.S. dollars. Hyatt Hotels Corporation is known for its commitment to providing exceptional guest experiences and its dedication to sustainability practices. With a strong presence in the hospitality sector, Hyatt Hotels Corporation continues to expand its portfolio of hotels and resorts globally, ensuring memorable stays for its guests.
#5 Jinjiang International Holdings
Employees: 80K
Revenue: 9B$
Website: https://www.jinjianghotels.com/
Description: Jinjiang International Holdings, headquartered in Shanghai, China, is a prominent player in the Hotels industry. Founded in 1996, the company operates a vast portfolio of hotels across Asia and other regions. With approximately 80,000 employees, Jinjiang International Holdings is committed to providing exceptional hospitality services to its guests. The company's revenue of 9 billion US dollars reflects its substantial presence and success in the industry. Jinjiang International Holdings continues to expand its hotel offerings, aiming to meet the diverse needs of travelers and maintain its position as a leader in the hospitality sector.
#4 Hilton Worldwide Holdings
Employees: 169K
Revenue: 9.4B$
Website: https://www.hilton.com
Description: Hilton Worldwide Holdings is a leading player in the Hospitality industry, specifically operating in the Hotels sector. With its headquarters located in McLean, United States, the company has a strong presence in North America. Founded in 1919, Hilton has grown to become a global powerhouse in the hotel industry. With approximately 169,000 employees, Hilton offers a wide range of hotel brands and services to cater to various customer preferences and budgets. The company generates a revenue of 9.4 billion dollars, showcasing its significant financial success. Hilton is known for its commitment to exceptional guest experiences, innovative hotel designs, and sustainable practices, making it a trusted choice for travelers worldwide.
#3 Huazhu Group Limited
Employees: 125K
Revenue: 9.8B$
Website: https://www.huazhu.com
Description: Huazhu Group Limited, headquartered in Shanghai, China, is a prominent player in the hospitality industry. Founded in 2005, the company operates a vast network of hotels and related services across Asia. With a workforce of approximately 125,000 employees, Huazhu Group is dedicated to providing exceptional hospitality experiences to its guests. The company's portfolio encompasses various hotel brands, offering a range of accommodation options to cater to different needs and preferences. Huazhu Group's revenue stands at an impressive 9.8 billion US dollars, reflecting its strong performance and market presence in the industry.
#2 Marriott International
Employees: 176K
Revenue: 22B$
Website: https://www.marriott.com
Description: Marriott International, headquartered in Bethesda, United States, is a leading company operating in the Hotels industry under the broader Hospitality sector. With a rich history dating back to 1927, Marriott International has established itself as a prominent player in the global hotel market. The company operates a vast network of hotels and resorts across various continents, offering luxurious accommodations and exceptional services to travelers worldwide. Marriott International has approximately 176,000 employees who are dedicated to delivering unforgettable experiences to guests. Generating an impressive revenue of 22 billion dollars, Marriott International continues to thrive as a key player in the competitive hospitality industry.
#1 Accor
Employees: 280K
Revenue: 23.9B$
Website: https://www.accor.com
Description: Accor is a leading hospitality company headquartered in Paris, France. With a history dating back to 1967, the company has established itself as a global player in the hotel industry. Accor operates a wide range of hotel brands across the world, offering a diverse portfolio of accommodations to cater to different customer segments. The company's hotels are known for their quality service, luxurious amenities, and strategic locations. With a workforce of around 280,000 employees, Accor is committed to providing exceptional experiences and personalized services to its guests. In 2020, the company generated a revenue of 23.9 billion dollars, reflecting its strong presence and success in the hospitality sector.
Summary
The analysis of the top companies in the Hotels sub-industry of the Hospitality sector reveals some interesting findings. The rankings are based on factors such as revenue, customer satisfaction, and brand reputation. The leading companies have achieved remarkable success in their respective markets and have made significant contributions to the industry. The top-ranked companies have consistently demonstrated excellence in their operations and have established themselves as key players in the Hotels sector.
One unexpected finding is the rapid growth of boutique hotels. These smaller, independent establishments have gained popularity among travelers seeking unique and personalized experiences. Their emphasis on stylish design, local culture, and personalized service has set them apart from traditional hotel chains. Another outstanding finding is the increasing adoption of technology in the industry, with companies leveraging digital platforms and mobile apps to enhance the customer experience.
Among the premier companies in the Hotels sub-industry are Hilton Worldwide Holdings Inc., Marriott International Inc., and InterContinental Hotels Group PLC. These companies have a strong global presence and operate a vast network of hotels across various segments. Hilton, for instance, offers luxury brands such as Waldorf Astoria and Conrad, as well as midscale and economy brands like Hilton Garden Inn and Hampton by Hilton.
One shared element among the top companies is their focus on customer satisfaction. They prioritize delivering exceptional service and creating memorable experiences for their guests. These companies invest heavily in staff training and development to ensure their employees provide the highest level of hospitality. Additionally, they constantly innovate and invest in their properties to meet the evolving needs and preferences of travelers.
What sets these eminent companies apart is their ability to adapt to changing consumer preferences and market trends. They have successfully incorporated sustainability practices into their operations, offering eco-friendly amenities and reducing their environmental impact. Moreover, they have embraced technology to streamline operations, improve efficiency, and personalize the guest experience. These companies have also established strong loyalty programs to retain and attract customers, offering exclusive benefits and rewards.